Utility Bill Rates

The City of Lancaster is committed to continue providing excellent services to Lancaster residents. At the City Council Meeting, on Monday, September 12, 2022, Council approved the 2022/2023 Budget, which included a rate increase for water and sewer services.  Based on the results of the utility rate study, a rate increase was deemed necessary to sustain operational costs and infrastructure maintenance.  The new rates were effective beginning October 1, 2022.

The information below reflects the minimum rates for a 5/8 or 3/4 meter size.
Water/Waste Water 2015-2021 '21-'22
'22-'23 
Water
   
Minimum Bill $20.90 $21.79  $23.83
Per 1000 Gallons (up to 14,999 gallons)  $2.67 $2.78  $3.04
Per 1000 Gallons (15,000 to 29,999 gallons)  $3.31 $3.45  $3.77
Per 1000 Gallons (30,000 or more gallons)  $4.16 $4.34  $4.75
Senior Citizen Discount (62 years old)  $1.79 $2.24
$5.00 
Sewer
   
Minimum Bill  $15.04 $16.62  $18.17
Price per 1000 gallons of usage  $7.73 $8.54  $9.34
Senior Discount (62 years old)
$0.76 $2.06  $5.00

The information below reflects the minimum monthly charge based on meter size.
Meter Size: Equivalent Units Minimum Monthly Meter Charge:
3/8 or 3/4 inch water meter 1 $23.83
1-inch water meter 2.5 $59.57
1 1/2 inch water meter 5 $119.15
2-inch water meter 8 $190.64
3-inch water meter 16 $381.26
4-inch water meter 25 $595.73
6-inch water meter 50 $1,191.47
8-inch water meter 80 $1,906.33
10-inch water meter 125 $2,679.08

The information below reflects the solid waste & recycling services monthly charge.
Residential Base Charges
 Charge per Service
 Trash service
$16.34
Second trash cart
$10.00
Third trash cart
$15.00
 Fourth trash cart
$20.00
 Recycling $0


Customers are encouraged to take advantage of all Utility Billing services which include: automated phone calls  that are sent prior to an account becoming past due; advance online billing, automated phone bill-pay which is available 24/7; and automatic bank drafts; and mailing or bringing your payment to the office. The Utility Billing office is located at 211 N. Henry Street, Lancaster, TX 75146 and can be contacted at (972) 218-1328. Office hours are from 8 a.m. to 5 p.m.; Monday through Friday.