Compliment or Complaint

The Lancaster Police Department requires that all police officers and employees maintain the highest standard of conduct and service. When an employee provides a citizen with premier service we ask that you recognize this employee.

If an employee fails to meet your expectations this can result in a complaint. The Lancaster Police Department will investigate all valid complaints through the Internal Affairs Department. Complaint Process.

The Commendation/Complaint Form may be downloaded here:

  • May be Emailed to
  • May be returned to any Lancaster Police supervisor.  
  • May be turned in at the Records counter at the Lancaster Police Department.
  • May be mailed to:

Lancaster Police Department
 attn: Internal Affairs

100 Craig Shaw Memorial Pkwy.
Lancaster, TX 75134

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